Kristi, your patience, motivation and generous words of encouragement have really got my bookwork on track. I am confident at BAS times and EOY that everything will be smooth and you have demystified MYOB to the point that I reckon I could teach others myself! Well, maybe no ..... BUT you have made me believe that I am good at running this side of my small business. Thanks so much. Jane Hilson, Emerald Remedial Therapies.